Website visitor

Logo (back to home), Menu, Combos, Book, Hermanos Club and the “Order” button. On a phone, these links move to the bottom bar.

Choose the language (FR, EN, TH, RU, DE) and the display currency. Payment is always made in the restaurant's currency; conversion is indicative.

Short messages from the restaurant: opening hours, delivery, new items. The button on the right pauses the scrolling.

The current campaign, with direct access to ordering and to the menu. Arrows and numbers switch between campaigns.

Quick access to the most popular families and to the full menu.

The menu families, each with its number of choices: one click opens the category.

A selection with photo, description and price; the + button opens the dish customisation.

Meal deals with a dish, a side and a drink, composed at the next step.

The loyalty programme: points earned on paid orders, exchangeable for discounts.

Address, opening hours and directions to the restaurant.

Services, opening hours, languages, payment methods, legal notice and allergens.

Type a dish, an ingredient or a family: results are filtered without reloading the page.

One click limits the menu to one family; a second click shows the whole menu again.

The grid shows photos; the list is more compact for comparing prices.

Restaurant order, price ascending or descending, or a stable random order to discover.

Each card shows photo, price and availability: an unavailable dish shows when it will be back. The + button opens customisation.

Sticky bar under the header: tap to scroll to a section; the section on screen is highlighted as you scroll.

Without required choices the dish goes straight to the cart and the button becomes “− n +”; otherwise the configurator opens in a window.

Solo, + fries, meal with fries and drink, or drink size: the chosen formula changes the price and what “+” adds.

On large screens the cart stays visible on the right: quantities, removal, extras and the total checked by the restaurant; on mobile the bottom bar opens it.

The family's title and description, with the number of dishes offered.

Jump straight to another family without going back to the menu.

Click a dish to see its page, or + to customise it.

Photos show the reference recipe, not necessarily the extras you choose.

Price of the dish without options; extras are added at the next step.

Opens the configurator: portion, sauces, extras and removals.

Allergens declared for the recipe; if in doubt, ask the team: choosing “without” does not guarantee the absence of traces.

Single choice; any surcharge is shown next to the option.

One sauce is included in the price; “no sauce” is possible.

Extra fries, drink or nuggets, each with its price.

Remove an ingredient (within the limit shown). This is not an allergen guarantee.

The Hermanos Club points this dish should earn; they are credited when the order is completed.

The button shows the price of the dish as composed. It stays greyed out while a required choice is missing or if the dish is not available at this time.

The main dish of the combo.

Fries or another side included in the combo.

The combo drink; the flavour is chosen just below.

Adds the complete combo to the cart at the price shown.

“Add” puts the extra in the cart with its price.

Goes to the cart without adding anything else.

Completed steps can be clicked to go back; “Back” and the browser back button return to the previous step without losing your choices. An incomplete step shows what is missing before you can continue.

Each line recalls the options. The − and + buttons change the quantity; 0 removes the dish.

The total is calculated by the restaurant (server) from the cart onwards: promo code discount, delivery once the area and address are chosen, estimated points. On mobile, the total stays visible at the bottom of the screen with the “Continue” button.

Moves on to the service choice (delivery or takeaway).

Drinks and fries in one tap, without leaving the cart.

Enter a code: the restaurant recalculates the total and tells you whether it applies.

Delivery or pick-up at the restaurant. The estimated time depends on the mode.

Single choice; the fee is shown next to each area and recalculated by the server.

It recaps your items, the chosen service and, for delivery, the fee of the selected area (local estimate). The restaurant's quote, calculated by the server, replaces it once the service is confirmed; it expires after a delay set by the restaurant and is then recalculated.

“Locate me” (with your consent), or search the address, then drag the pin to the exact entrance. The restaurant computes the zone and fee from this point; without the map, choose your district.

Requests the quote from the restaurant (calculated by the server). The button stays greyed out until the service is complete (area and address for delivery).

Required fields are marked; an error appears under the field concerned.

The quote total remains visible at every step.

Cash on pickup or delivery, QR code (transfer with a proof checked by the restaurant) or card (Stripe). A method that is not connected is greyed out and marked "not connected". Tip is optional; with enough points, a box lets you use a Hermanos Club reward.

Enter the code then "Apply": the server checks the code, period, minimum order and service; the discount appears in the summary or a message explains why it was refused.

With QR or card, tick the box to pay part in cash (at the counter or to the driver); the rest is paid online. The amount is capped by a limit set by the restaurant.

The amount that will be requested, recalculated by the server on confirmation (prices, promotions, fees).

The server re-checks everything (prices, availability, area) before saving the order. A double click does not create two orders.

Optional: 0%, a preset or a custom amount. The restaurant computes the amount and adds it to the total (and the QR); it never counts for points or promotions.

The amount to pay and the order number; the status updates by itself.

Scan it with your bank's app (PromptPay or image provided by the restaurant). In test mode, a banner says so.

Copy it into the transfer note: it lets the restaurant match your payment with the order.

Choose the transfer screenshot (or take a photo) then "Send". File types and size are limited; if refused, the reason is shown and you can send another proof or pay by card.

Order number, payment, estimated time. Points stay pending until the order is completed.

Opens the live tracking of the order.

Every restaurant open to the public appears here.

Address, today's hours, services (dine-in, takeaway, delivery) and access to the menu.

Choose the slot and the number of guests, then your contact details. A full slot is not offered.

The request is saved; confirmation comes from the restaurant.

Publisher, hosting, personal data and allergen information.

Type a word (order, pay, book…) to find the screen that covers it.

One guide per use: visitor, online customer, table customer. Each card shows the number of screens explained and the update date.

The ordered list of the journey's screens: one click takes you to the screen.

Explained areas are outlined and numbered; the numbers match the steps written under the screenshot.

The annotated video of the screen, with subtitles and chapters (one step = one chapter).

The date of the last capture: a screen changed since then is flagged “to redo”.

Optional first name and message; do not enter a phone number or address.

Required: the restaurant keeps the message to reply; the access duration is shown.

Replies arrive live. "Forget on this device" removes local access; create an account to keep the history.