Table customer (QR)
Order from your table after scanning the QR code.
Welcome to your table
After scanning the QR code on the table, the phone is linked to the table (the token is checked by the server). The first device opens the table and receives a code to share with the other guests (masked in this capture).


- Your table
Table number and code for your guests. Later, “Show the table code” displays it again (a new code is created; devices already joined stay joined).
- Number of guests
The first person who scans the table (the host) enters how many people are seated; the waiter sees this number on the floor plan.
- See the menu and order
Opens the restaurant menu.
- Need anything?
Call a waiter, the bill, water or another request (with details): the request goes straight to the floor team.
Join a table already open
If a guest has already opened the table, enter the code shown on their phone, or ask the waiter to approve your device. The number of attempts is limited.


- Table code
Enter the 4-digit code then “Join the table”; “Ask the waiter” sends an approval request. After “Ask the waiter”, the device waits for the team's approval and the page updates by itself.
The menu
The restaurant's full menu, with search, family filters, grid or list display and sorting. Prices shown are those of the website; the final amount is recalculated by the server when you order.



- Search
Type a dish, an ingredient or a family: results are filtered without reloading the page.
- Families
One click limits the menu to one family; a second click shows the whole menu again.
- Grid or list
The grid shows photos; the list is more compact for comparing prices.
- Sorting
Restaurant order, price ascending or descending, or a stable random order to discover.
- Results
Each card shows photo, price and availability: an unavailable dish shows when it will be back. The + button opens customisation.
- Menu sections
Sticky bar under the header: tap to scroll to a section; the section on screen is highlighted as you scroll.
- Quick add “+”
Without required choices the dish goes straight to the cart and the button becomes “− n +”; otherwise the configurator opens in a window.
- Formulas
Solo, + fries, meal with fries and drink, or drink size: the chosen formula changes the price and what “+” adds.
- Your order
On large screens the cart stays visible on the right: quantities, removal, extras and the total checked by the restaurant; on mobile the bottom bar opens it.
Customise a dish
The configurator builds the dish choice by choice. Single choices are radio buttons, cumulative choices are checkboxes or counters with their limit shown. The price updates with every choice.




- Portion size
Single choice; any surcharge is shown next to the option.
- Included sauce
One sauce is included in the price; “no sauce” is possible.
- Extras
Extra fries, drink or nuggets, each with its price.
- Removals
Remove an ingredient (within the limit shown). This is not an allergen guarantee.
- Estimated points
The Hermanos Club points this dish should earn; they are credited when the order is completed.
- Add to cart
The button shows the price of the dish as composed. It stays greyed out while a required choice is missing or if the dish is not available at this time.
The cart
The cart is the first of the five ordering steps: cart, service, contact details, payment, confirmation. It is kept on this device, current step included, if you come back later (no payment data is stored).


- The five steps
Completed steps can be clicked to go back; “Back” and the browser back button return to the previous step without losing your choices. An incomplete step shows what is missing before you can continue.
- Chosen dishes
Each line recalls the options. The − and + buttons change the quantity; 0 removes the dish.
- Summary
The total is calculated by the restaurant (server) from the cart onwards: promo code discount, delivery once the area and address are chosen, estimated points. On mobile, the total stays visible at the bottom of the screen with the “Continue” button.
- Continue
Moves on to the service choice (delivery or takeaway).
- A little extra?
Drinks and fries in one tap, without leaving the cart.
- Promo code
Enter a code: the restaurant recalculates the total and tells you whether it applies.
Order for the table
After scanning the QR code, the cart offers “At the table” service: the order is linked to the table (checked by the server), with no address or delivery fee.

- Table service
Only “At the table” is offered, with the number of the scanned table.
- My cart
Items and estimated total; the final amount is recalculated by the server on confirmation.
- Continue
Goes on to contact details and payment (cash to the waiter, QR or card depending on the restaurant).
Help centre
The help centre gathers the public site guides. Each guide explains a journey screen by screen.


- Search
Type a word (order, pay, book…) to find the screen that covers it.
- Guides
One guide per use: visitor, online customer, table customer. Each card shows the number of screens explained and the update date.
LOS POLLOS
HERMANOSPATTAYA