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Guide

Table customer (QR)

Order from your table after scanning the QR code.

Updated on 11 October 2026
Screen 1 / 7

Welcome to your table

Where: Table QR code · /en/t/[token]

After scanning the QR code on the table, the phone is linked to the table (the token is checked by the server). The first device opens the table and receives a code to share with the other guests (masked in this capture).

Screenshot of “Welcome to your table”, view 1 of 1, explained areas numbered
View 1 / 1Screenshot in FrenchCaptured on 11 October 2026
Annotated mobile screenshot of “Welcome to your table”
  1. Your table

    Table number and code for your guests. Later, “Show the table code” displays it again (a new code is created; devices already joined stay joined).

  2. Number of guests

    The first person who scans the table (the host) enters how many people are seated; the waiter sees this number on the floor plan.

  3. See the menu and order

    Opens the restaurant menu.

  4. Need anything?

    Call a waiter, the bill, water or another request (with details): the request goes straight to the floor team.

Annotated video not produced yet for this screen.
Screen 2 / 7

Join a table already open

Where: Table QR code › Code · /en/t/[tokenOpen]

If a guest has already opened the table, enter the code shown on their phone, or ask the waiter to approve your device. The number of attempts is limited.

Screenshot of “Join a table already open”, view 1 of 1, explained areas numbered
View 1 / 1Screenshot in FrenchCaptured on 11 October 2026
Annotated mobile screenshot of “Join a table already open”
  1. Table code

    Enter the 4-digit code then “Join the table”; “Ask the waiter” sends an approval request. After “Ask the waiter”, the device waits for the team's approval and the page updates by itself.

Annotated video not produced yet for this screen.
Screen 3 / 7

The menu

Where: Public site › Menu · /en/menu

The restaurant's full menu, with search, family filters, grid or list display and sorting. Prices shown are those of the website; the final amount is recalculated by the server when you order.

Screenshot of “The menu”, view 1 of 2, explained areas numbered
View 1 / 2Screenshot in FrenchCaptured on 11 October 2026
Screenshot of “The menu”, view 2 of 2, explained areas numbered
View 2 / 2Screenshot in FrenchCaptured on 11 October 2026
Annotated mobile screenshot of “The menu”
  1. Search

    Type a dish, an ingredient or a family: results are filtered without reloading the page.

  2. Families

    One click limits the menu to one family; a second click shows the whole menu again.

  3. Grid or list

    The grid shows photos; the list is more compact for comparing prices.

  4. Sorting

    Restaurant order, price ascending or descending, or a stable random order to discover.

  5. Results

    Each card shows photo, price and availability: an unavailable dish shows when it will be back. The + button opens customisation.

  6. Menu sections

    Sticky bar under the header: tap to scroll to a section; the section on screen is highlighted as you scroll.

  7. Quick add “+”

    Without required choices the dish goes straight to the cart and the button becomes “− n +”; otherwise the configurator opens in a window.

  8. Formulas

    Solo, + fries, meal with fries and drink, or drink size: the chosen formula changes the price and what “+” adds.

  9. Your order

    On large screens the cart stays visible on the right: quantities, removal, extras and the total checked by the restaurant; on mobile the bottom bar opens it.

Annotated video not produced yet for this screen.
Screen 4 / 7

Customise a dish

Where: Dish page › Customise · /en/products/crousty-signature/configure

The configurator builds the dish choice by choice. Single choices are radio buttons, cumulative choices are checkboxes or counters with their limit shown. The price updates with every choice.

Screenshot of “Customise a dish”, view 1 of 3, explained areas numbered
View 1 / 3Screenshot in FrenchCaptured on 11 October 2026
Screenshot of “Customise a dish”, view 2 of 3, explained areas numbered
View 2 / 3Screenshot in FrenchCaptured on 11 October 2026
Screenshot of “Customise a dish”, view 3 of 3, explained areas numbered
View 3 / 3Screenshot in FrenchCaptured on 11 October 2026
Annotated mobile screenshot of “Customise a dish”
  1. Portion size

    Single choice; any surcharge is shown next to the option.

  2. Included sauce

    One sauce is included in the price; “no sauce” is possible.

  3. Extras

    Extra fries, drink or nuggets, each with its price.

  4. Removals

    Remove an ingredient (within the limit shown). This is not an allergen guarantee.

  5. Estimated points

    The Hermanos Club points this dish should earn; they are credited when the order is completed.

  6. Add to cart

    The button shows the price of the dish as composed. It stays greyed out while a required choice is missing or if the dish is not available at this time.

Annotated video not produced yet for this screen.
Screen 5 / 7

The cart

Where: Order › 1. Cart · /en/cart

The cart is the first of the five ordering steps: cart, service, contact details, payment, confirmation. It is kept on this device, current step included, if you come back later (no payment data is stored).

Screenshot of “The cart”, view 1 of 1, explained areas numbered
View 1 / 1Screenshot in FrenchCaptured on 11 October 2026
Annotated mobile screenshot of “The cart”
  1. The five steps

    Completed steps can be clicked to go back; “Back” and the browser back button return to the previous step without losing your choices. An incomplete step shows what is missing before you can continue.

  2. Chosen dishes

    Each line recalls the options. The − and + buttons change the quantity; 0 removes the dish.

  3. Summary

    The total is calculated by the restaurant (server) from the cart onwards: promo code discount, delivery once the area and address are chosen, estimated points. On mobile, the total stays visible at the bottom of the screen with the “Continue” button.

  4. Continue

    Moves on to the service choice (delivery or takeaway).

  5. A little extra?

    Drinks and fries in one tap, without leaving the cart.

  6. Promo code

    Enter a code: the restaurant recalculates the total and tells you whether it applies.

Annotated video not produced yet for this screen.
Screen 6 / 7

Order for the table

Where: Cart › Table service · /en/cart

After scanning the QR code, the cart offers “At the table” service: the order is linked to the table (checked by the server), with no address or delivery fee.

Screenshot of “Order for the table”, view 1 of 1, explained areas numbered
View 1 / 1Screenshot in FrenchCaptured on 11 October 2026
  1. Table service

    Only “At the table” is offered, with the number of the scanned table.

  2. My cart

    Items and estimated total; the final amount is recalculated by the server on confirmation.

  3. Continue

    Goes on to contact details and payment (cash to the waiter, QR or card depending on the restaurant).

Annotated video not produced yet for this screen.
Screen 7 / 7

Help centre

Where: Public site › Help · /en/aide

The help centre gathers the public site guides. Each guide explains a journey screen by screen.

Screenshot of “Help centre”, view 1 of 1, explained areas numbered
View 1 / 1Captured on 11 October 2026
Annotated mobile screenshot of “Help centre”
  1. Search

    Type a word (order, pay, book…) to find the screen that covers it.

  2. Guides

    One guide per use: visitor, online customer, table customer. Each card shows the number of screens explained and the update date.

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